|
|
|
Click the icon above to check out the great rates at the Windsor Holiday Inn Select
Dr. Blair Lamb, MD recommends
Get Healthy! Stay Healthy! |
Sales Training Seminars & WorkshopsIncrease your selling skills through seminars like these...
How do you sell something that does not exist as a tangible product? It's one thing to sell a box of soap or a car - but what if you are selling an investment, insurance coverage or some other intangible concept, agreement or service? Selling intangibles is the most challenging and usually the most rewarding sale. How do you visualize your intangible into something concrete? Learn the methods to communicate with clients and customers to make the sale.
Customer retention saves money and increases your bottom line. Customers who are happy are key to your word-of-mouth referrals. Discover the 15 strategies every business can use to keep customers staying with you. Circle your customers in ways that they'll never want to go anywhere else.
Any sale begins with a contact between you and your customer. Who you are and how you see yourself are the first steps to being effective in any sales situation. Learn the keys to understanding yourself. Identifying your strengths. Sell from your strengths in any sales situation.
How to recognize different personality types in your company and use their personalities to make your group more successful. Important tools for the sales process. Motivating different personalities with different kinds of rewards and incentives. Communicating effectively with different personality types. Different learning styles - how people learn will influence how they do their job.
There are many fears that keep people from reaching their potential in sales. Understanding how fear works and how to face your fear constructively will make you a stronger person and a better employee. Learn the 15 Fears To Face in this seminar.
The success of any business today relies on excellent customer service. What make service qualify as "excellent" for any business? Understanding that every person in the organization is part of customer service - from factory floor to show room. Creating an the end user platinum service standard at all stages of the product or service delivery.
A positive and inclusive approach to assisting new Canadians understand the critical elements that will help them be more effective in service and sales opportunities in Canada. Practical and useful tips on customer expectations and how to meet them. Special section on differences between Canadian and American customer service strategies.
Communicating effectively. How to engage your customers and prospects more effectively through increased telephone, email and meeting strategies. Learn how to make your conversations meaningful and productive. Telephone skills to make your customer feel at ease and nurtured. How to make emails work for you rather than against you. In person skills to make your contacts fruitful and effective.
|
|
|
